Below you'll find a list of all posts that have been tagged as “Crisis communication”
Yes, we are open for business during this COVID-19 crisis.
Communication is even more critical now than any other time. You might be delivering key messages to one, few or many.
You and your messaging will experience intense scrutiny on many planes of perspective.
Here are five phrases that are counterproductive to your message because they can confuse or distance your listeners. People might not consciously notice these flaws, but these phrases can trigger unconscious dissonance in your message.
